Public Sector
Improve the quality of public sector service delivery
Our work in the public sector
We have over 15 years of experience working with public sector organisations, ranging from central government departments and agencies to local authorities, housing associations and the energy sector.
Our services help build reliable, accessible, and secure digital services, contributing to improved public service delivery, compliance with standards, and enhanced user satisfaction.
Create accessible digital services
We're experts in public sector accessibility regulations and GDS service standard. As a strategic partner, we build bespoke accessibility strategies to help embed digital accessibility throughout an organisation - ensuring that goals are not only met but maintained.
A programme might include WCAG auditing and testing, disabled user testing, support with PDF remediation, tailored training packages and statement creation. See how we can support your accessibility goals.
The highest compliance and security standards
We take information security seriously. Our certifications are a commitment to our clients that data is managed securely, confidentially, and in full compliance with regulatory standards.
UKAS, the sole national accreditation body recognised by the UK government, has awarded both our ISO 9001 and 27001 certifications.
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ISO 27001 - information security
We have stringent controls in place to protect sensitive data, including personal and confidential public sector information.
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ISO 9001 - quality management
Our accredited quality management system ensures we deliver a consistent, reliable, and high-standard service to our clients.
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Cyber Essentials Plus
A UK government-backed certification scheme that demonstrates our operational security against common cyber attacks.
Public sector procurement frameworks
We're a Crown Commercial Supplier. Our services can be purchased through the following public sector digital frameworks, including:
G Cloud 14: for buying software testing and QA services. This includes our accessibility services.
Digital Outcomes 6: for the procurement of multidisciplinary teams working towards a particular outcome, or individual specialists.
Cyber Security Services 3: for our CREST accredited cyber security services including penetration testing.
See more ways to procure our services.
Connect with our Head of Public Sector
With a deep understanding of the public sector, Rhodri has been pivotal in shaping our company’s services to address the specific needs and challenges of the sector.
Rhodri works to ensure every client receives the highest standard of service, from initial engagement through to successful project delivery.
He’s always happy to discuss how we can help improve the quality of public service delivery, get in touch.
An accessible publication management system for one of the UK's most important regulatory organisations
We partnered with The Electoral Commission and Numiko to ensure the new publication management system was aligned with accessibility standards.
Support at any stage of the project lifecycle
Whether you need a team of accessibility specialists, a multi-disciplinary test team or to fill gaps in your internal capabilities; we bring together the right people to deliver your project on time and in budget.
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Accessibility testing
Build services that work for everyone, meet WCAG guidelines and comply with regulations.
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Cyber security
Optimise information security with penetration testing and vulnerability scanning.
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Performance testing
Ensure consistency of service during critical times by verifying reliability and scalability.
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Test automation
Release updates faster, reduce costs and save time with an automated test approach.
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Functional testing
Verify services meet functional requirements and the needs of users.
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QA consultancy
Gain insights into your QA strategy to eliminate bottlenecks and create efficiencies.
'Harriet, William and the team were great at understanding our needs/requirements and were professional throughout. They were patient and understanding when we had to make changes and needed to be flexible. We have found Zoonou to be an excellent supplier.'
- Rakesh Thakkar at Department of Energy Security & Net Zero (DESNZ)
Latest updates from our blog
Why we rebranded: honouring our past, embracing our future
Five reasons why Zoonou became a B Corp
Celebrating one year as a Period Dignity Employer
We'd love to help improve your service delivery
Get in touch with Rhodri to discuss how we can work together to achieve the best outcomes.