Retail and ecommerce
Keep customers happy and online transactions flowing with a seamless experience
Helping our retail clients to drive online sales
Brand reputation and revenue are at stake when digital journeys fail. Success depends on providing a consistent experience at every point of the customer journey.
From point of sale systems to inventory management, and customer relationship management systems, we help our clients to validate that the software applications powering their digital infrastructures function flawlessly - ensuring a smooth and uninterrupted shopping experience.
Protect sensitive customer data
Our ecommerce penetration testing ensures vulnerabilities are identified and mitigated, protecting your customers’ personal and payment information, preserving trust and compliance with legal requirements. Learn more about our penetration testing services.
Expand your reach and enhance experiences for all customers
Incorporating web accessibility into your digital strategy is a powerful way to demonstrate your brand’s commitment to inclusion and social responsibility.
We have over 15 years of experience working with a range of organisations to improve their accessibility maturity. We can also provide support towards compliance with WCAG standards and the European Accessibility Act (EAA). View our digital accessibility services.
'I was very impressed by the project management acumen on this eCommerce project. On every meeting I had with you, it was evident to me that you were in complete control of your domain – great job!'
- Charles Nartey, Project Manager at Sharp Electronics
Create a seamless, reliable and secure ecommerce platform
Our services validate the full end-to-end customer journey to ensure that all systems work together harmoniously from start to finish.
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Functional testing
Verify the entire online shopping experience, from search and cart functionality to the checkout process, works exactly as intended.
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Cross-platform compatibility
Deliver a consistent and seamless shopping experience across any browser, device, or screen size with real device testing.
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Mobile testing
Verify the user experience of your native ecommerce mobile app by testing it across hundreds of device and OS combinations.
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Load and performance testing
Evaluate speed, responsiveness, and stability under various conditions, such as high-traffic or large transactions.
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Penetration testing
Protect sensitive customer data and comply with security regulations with ecommerce penetration testing.
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Accessibility testing
Reach a broader audience, increase revenue and comply with accessibility regulations by creating an inclusive buying journey.
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API testing
Ensure your APIs are enabling communication between different services, such as payment gateways, user accounts, and shipping systems.
End-to-end test strategy for an ecommerce multi-site migration
Dune London wanted certainty that it's new digital flagship delivered an immersive and enjoyable shopping journey, with a seamless experience across platforms and devices.
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We'd love to help you build stronger customer relationships
We prefer to tailor our approach specifically for you. Let’s discuss how we can partner and achieve the best outcomes together.