In the Spotlight! Harriet – Test Analyst

Meet the Zoonou Team! This series of blog posts introduces you to our expert Testers and Client Services Team.

Introducing Harriet, one of our Test Analysts – she can be found regularly sporting a new hair colour and making sure the office plants survive!

Where are you from and how long have you been at Zoonou?

I’m from Christchurch, New Zealand, and have lived in the UK for four years now. I’ve been at Zoonou from December 2018.

What do you like most about working at Zoonou?

The variety! Working with a wide range of clients means we see all types of projects and every day is different. 

What skills are essential to your job? 

Being adaptable, and able to respond to change well. You also need to be able to take on new information quickly – some of our projects are at the forefront of development, and we work with the latest devices, so we need to keep up to date.

What tools do you use on a day to day basis?

This depends on what we’re currently working on, but there will always be an issue tracker, project documents and remote communications tools. We work with real devices, so there will also be a range of different laptops, mobiles and tablets when we’re testing. For some projects, more unusual environments might be involved – we have smartwatches, VR setups, smart assistants, touch screen TVs and even eye-tracking technology in our usability lab! 

What advice would give someone new to testing?

Get a solid base. Study for ISTQB certification, and make sure you’re comfortable with using different devices and software. Also, make sure to listen and learn from people around you. You’ll often need to think from a user’s perspective to get an understanding of how a product works, and listening to the experiences of others will help you develop this skill. 

What is your favourite blog?

Does r/animalsbeingjerks count? 

If you could time travel, where would you go?

Either to around 1900 (though I’m not sure I’d last long without wifi) or to 2100 – we live in pretty interesting times now, and I’d like to see the changes we have made and will make. 

If you could have any superpower, what would it be? 

Telekinesis, for no reason more exciting than turning the lights off if I forget one before getting into bed. Sometimes I’m so cozy that even speaking out loud to Google seems too much…

Do you want to join our team? Head over to our Careers Page to see our current vacancies. If you’d like to get in touch about anything else, please head over to our Contact page.

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