Case Study: Accessibility Testing on a Public Sector Website

Focused on WCAG guidelines Level AA, we executed an extensive audit to ensure the website was compliant with UK Accessibility Regulations.

Adzuna & the Department for Work and Pensions – Find a job

See how we partnered with Adzuna to provide Accessibility Testing for the award winning 'Find a Job' website.

The Client

Adzuna is one of the largest job search engines in the UK. Their mission, to be the best place to start looking for a job, and their market leading product and industry expertise, saw them win the contract to replace the UK government’s job search platform, Universal Jobmatch. The new service, ‘Find a job’, was developed in partnership with the Department for Work and Pensions (DWP) and is one of the largest in government, connecting 1.2 million jobseekers with thousands of employers online and through job centres located across the country.

The Challenge

User needs were at the heart of the development of Find a job and extensive user research was undertaken to ensure the service met the needs of its broad spectrum of users – jobseekers, employers and members of the DWP service-management team.

Adzuna needed to ensure the new service was compliant with UK accessibility standards and the strict standards of the Government Digital Service, as well as adhering to the 2010 Equality Act and the Statutory Code of Practice for Services, Public Functions and Association. Before the site could go live, it also needed to pass an assurance review by the DWP and show that adequate steps had been taken to consider the accessibility of the service, ensuring it was easy to use, intuitive and enjoyable for users regardless of their access needs.

To ensure the site would pass the DWP review and offer a positive user experience for all users, Adzuna needed a test partner that could provide best-in-class accessibility consultation and testing services during site development. The solution needed to meet level AA of the Web Content Accessibility Guidelines (WCAG) as a minimum and work with the most commonly used assistive technologies – including screen magnifiers, screen readers and speech recognition tools.

Our Solution and Results

Download our full case study to learn more about the test solution we devised for Adzuna and the results that were achieved.

We have a proven track record of delivering projects on time and within budget for a wide range of public sector organisations. Our services can be purchased through the Government’s Digital Marketplace on procurement frameworks including G-Cloud and the Digital Outcomes Specialists.

Key services from this case study:

Accessibility Testing

“We've found the level of professionalism and quality of testing from the Zoonou team to be of the very highest standard (as I've now come to expect from Zoonou!). The team are highly skilled at what they do, organised and thorough and their collaborative and flexible approach has really helped ease through the delivery of this part of the project and ensure the best possible experience for job seekers and employers nationwide.”

Scott Hunter
Head of Government Services | Adzuna

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