Why Studio 24 works with an independent QA partner

Studio 24 is an independent digital agency building human-centred websites and web applications.

They work with clients across the arts, education, charity and public sectors. Accessibility, sustainability and creating digital experiences that work for everyone are central to their approach.

Since 2019, we've worked alongside Studio 24, bringing independent QA expertise to projects that share our commitment to better digital experiences.

Why bring in an independent QA partner?

In 2019, Studio 24 had several major website projects approaching launch at the same time. The agency needed additional testing capacity, but recruiting permanent employees to manage a temporary increase in demand didn't make commercial sense.

Studio 24 approached us following a recommendation from another digital agency. What started as a practical solution to a busy period has grown into a long-term partnership.

Working with Zoonou as their independent QA partner gives Studio 24 access to specialist expertise and a wider range of devices and testing environments, without needing to maintain all that capacity in-house.

It also brings a fresh perspective. Having people outside the development team explore a website as real users might helps uncover issues that can be difficult to spot when you're close to the build.

The value of an independent perspective

One of our first projects together was the Heathrow Airport Expansion Consultation website, which needed to work for a broad public audience across different browsers and devices.

Our testing identified issues ahead of launch, including a particularly difficult mobile problem that Studio 24's developers had struggled to reproduce.

The website launched with no support tickets relating to the build during its first week.

For Studio 24, it demonstrated the value of independent QA: practical feedback, additional confidence and the ability to explore how a website behaves beyond expected scenarios.

Our partnership has since included other high-profile projects, including the UK Parliament Library Sites, where we provided independent testing ahead of handover.

A partnership that continues to grow

Today, Studio 24 involves us earlier in projects, drawing on our experience to shape testing approaches and bring in specialist expertise where needed.

That includes penetration testing for projects such as the Democracy and Boundary Commission Cymru consultation portal, alongside functional, compatibility and performance testing.

For Studio 24, the benefit is having a trusted partner who understands how their team works and can adapt to the needs of different clients and projects.

What started as a solution to a short-term capacity challenge is now an established part of how Studio 24 delivers digital projects.

We continue to work alongside their team, bringing independent expertise and practical insight to the digital experiences they create for their clients.