Case Study Interview with Blatchford Prosthetics

Blatchford needed a QA Partner with multi-domain testing expertise

Blatchford Prosthetics – Supporting a Rapid Digital Transformation Journey

Blatchford’s digital team share their experience of partnering with Zoonou to reach their digital transformation goals.

Blatchford is a multi-award winning manufacturer of some of the world’s most advanced prosthetic and orthotic technology devices. Their microprocessor-enabled knees and feet use advanced algorithms to mimic human motion to make mobility possible.

The medical device industry is heavily regulated to ensure the safety of patients. Devices and the processes that go into manufacturing them need to be efficient, accurate and kept up to date.

Blatchford needed support on a rapid digital transformation journey, we offered consultancy and test execution services. We helped build and scale their test team and processes and supported them in the development and maintenance of an automated test solution.

The result was efficient full test coverage that meant Blatchford could release new features quickly and effectively and be assured of the security of their software.

Robbie Woodhead, Technical Director of Digital Health; David Comer, Software Test Manager; and Akin Odeyale, Head of Cloud and Data Engineering share their experiences of working with Zoonou.

Why did you need a QA partner?

“At Blatchford, we’ve been on a transformation journey, building and scaling new engineering teams to deliver our ambitious road map and technology vision.

When we started on this journey, we had to build new teams quickly across multiple disciplines and our software test capability was very limited. We needed a partner who could help us build and scale our test capability quickly across multiple testing domains.

We knew we wouldn’t be able to do this quickly enough on our own, and this is why we came to Zoonou.”

– Robbie

What has our partnership helped you achieve?

“Zoonou have built up a strong foundation for our digital health testing, creating full requirements coverage of our app and web portal through a combination of functional, penetration and automated testing.”

– David

“We now have a much improved and mature testing process. This allows us to share new features quicker and helps us to manage our releases more effectively, with confidence through much broader test coverage.”

– Robbie

“Zoonou has ensured that the outputs delivered by my team has been top notch quality. I can almost say for certain that every time we go through a release cycle, all unresolved issues are known and there will be no surprises.”

– Akin

What impact does our relationship have on your end users?

“The testers at Zoonou have consistently provided clear bug reports that are easy for our dev team to work with. They’ve found numerous bugs that are triggered through non-obvious edge cases which would have impacted our end users if they had escaped our processes.”

– Akin

How would you describe working with Zoonou?

“Zoonou are great at adapting to our needs and offer value wherever we need it most. They work as an extension to our team – their flexibility blended with very skilled and professional test engineers gives us confidence that work will be delivered on time and to brief with reduced management overhead for Blatchford.”

– Robbie

“I’ve worked with many other external QA companies, but they only do as they’ve been asked. Zoonou go way beyond that – they are proactive with suggestions and ideas to how to improve processes. That’s what makes this such a great partnership.”

– David

Why would you recommend Zoonou as a QA partner?

“Zoonou have the needed expertise to seamlessly join a team and project at any stage of development. They blend easily and make the journey smooth.”

– Akin

“I’d recommend working with Zoonou because they are able to offer bespoke expert solutions and can work quickly and efficiently without compromising on quality. They also offer a high level of flexibility, so we don’t need to worry when there’s a peak in the required testing on a project.”

– David

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