Document remediation
Accessible digital content
Ensure all your digital resources are accessible - not just your website and mobile app.
Inclusive access at all touch points
Accessibility isn't just for websites; digital documents also need to be made accessible to ensure inclusivity. PDF remediation ensures that documents meet the Web Content Accessibility Guidelines (WCAG) 2.2 and PDF/UA standards, removing barriers that prevent users with disabilities from accessing important content.
We test and fix PDFs and their source documents, giving you confidence that your downloadable content meets legal accessibility requirements and aligns with best practises.
To learn more about our document remediation services, get in touch with our accessibility team.

'The Zoonou team is easy to work with providing a friendly, reliable, and professional service, with excellent communication and very good quality work throughout. We see them as a trusted partner and the perfect extension of our development and content teams.'
- Thomas Davies, Digital Communications Manager at Brighton & Hove City Council
Our document remediation services
Accessibility testing PDF's identify issues within your documents and demonstrate how these impact users. We provide guidance on how to fix the issues and remediate source documents.
Our accessibility specialists manually review and fix Microsoft documents within their respective applications, while PDFs are remediated using Adobe Acrobat and validated with PAC 2024 for PDF/UA compliance and against WCAG success criteria.
We apply correct semantic tagging for headings, lists, tables, footnotes, forms, formulas, and tables of contents (TOC) to ensure documents can be navigated using assistive technologies like JAWS, NVDA, ZoomText, Dragon, and VoiceOver.
Alongside support from our in-house accessibility specialists throughout the process, you'll receive a summary report outlining common issues resolved, offering valuable insights to inform future content development.
Every great partnership starts with a conversation, get in touch.
Our in-house accessibility experts
We have a dedicated team of accessibility test analysts who specialise in document in remediation. They're certified Professionals in Web Accessibility (CPWA) and have extensive experience ensuring documents work seamlessly with assistive technologies like screen readers.
Our team seamlessly integrate with you no matter when they join a project. They can act as an extension of your team or take on the tasks you simply need someone to handle. Hitting the ground running - they add value from day one. Learn more about how we work with our clients.

Supporting your accessibility journey
Everyone's accessibility journey has a beginning but not an end. Your digital estate should adapt to evolving technology and changing user needs. We have a range of web accessibility services to support your goals - no matter where you are on the path.
Our services include accessibility strategy, WCAG audits and testing, disabled user testing, and document remediation.

Unlocking digital accessibility through collaboration
Our document remediation services are focused on improving access to digital resources, creating a genuine impact on the lives of disabled and older people.
To provide our clients with access to a broader range of complementary accessibility expertise we have strategic partnerships with:
Royal National Institute of Blind People - the UK's leading sight loss charity.
Purple Goat Agency - the first and only disability-led, disability-focused marketing agency.
'Another year to be grateful for Will and the team guiding us on accessibility best practice. A pleasure to work with!'
- Charlotte McDonald, Web Manager at Royal Botanic Garden Edinburgh
Some of our digital accessibility projects

Giving voters confidence through an accessible digital service

Making it easier and more accessible for users to access energy services online

Accessibility testing for the best public sector project at the national technology awards
Ready to start your accessibility journey?
Get in touch to discuss how we can partner and achieve the best outcomes together.