QA services
Functional testing services
Ensure software, websites and mobile applications work according to technical specifications and requirements through manual functional testing.
Testing creates better software
Functional testing services help to create a more reliable and seamless experience for users by ensuring that software does what it's designed to do.
Earlier detection of issues lowers costs, saves time, and minimises the risk of post-deployment failures. Resulting in a higher-quality digital product, enhancing user satisfaction and trust.

'Zoonou are able to devise a test approach that accommodates a lot of moving parts. They integrate with you and work quickly, understanding requirements to execute the right test strategy. They are dynamic and proactive offering flexibility and scalability even under tight deadlines.'
- Tom Fernandes, Associate Project Manager at The Prince's Trust
Our functional testing services
We offer scripted and exploratory approaches to functional testing. Our delivery models are highly flexible and scalable to match variations in testing requirements, ensuring cost-effective solutions.
Exploratory testing is more flexible and creative, while scripted functional testing is structured and thorough, ensuring that all functionality is tested according to specifications. Both approaches are valuable and can complement each other depending on the project needs.
Scripted functional testing
Scripted functional testing is a measurable, structured approach that ensures every function of the software is tested in a consistent and repeatable manner. Our test analysts use predefined test cases that outline specific steps to verify if a feature works as expected.
Scripted testing is ideal for validating that software performs all required tasks correctly and meets functional specifications, making it easier to track progress and results.

Exploratory functional testing
Our test analysts actively explore the application without predefined test cases, using their creativity and experience to discover issues. Our approach is flexible and adaptive, allowing testers to quickly identify unexpected problems or edge cases that may not be covered in predefined scenarios.
This approach is particularly suited for smaller applications or projects where budget and timing are limited.

Our methodology
We thoroughly review project documentation, such as designs, UX, wireframes, and functional specs to understand the testing requirements. Our test analysts create manual test scripts in Gherkin format, organising them into test suites based on application features and prioritising them by risk and impact.
For scripted test execution, we focus on efficiency, conducting tests on a primary device or browser and assessing compatibility across various desktop browsers and mobile devices. We log issues in an online tracker, providing daily or milestone-based test reports. After each phase, our analysts retest fixes and perform regression testing to ensure no new issues arise and core functionality remains intact.
Leverage manual and automated testing
A balanced test strategy leverages the strengths of both test automation and manual testing to achieve comprehensive coverage. Test automation handles repetitive, time-consuming tasks, allowing manual testers to focus on more complex, exploratory, and edge case scenarios that require human intuition and critical thinking. Together, they create an effective approach to achieving higher software quality.
Every great partnership starts with a conversation, get in touch.
Our in-house QA test analysts
We're an ISTQB Gold Partner and have a dedicated team of expert QA test analysts. Our quality assurance services and functional test team are led by Phil Lloyd - our Head of Functional Testing.
Our team has delivered projects for a range of clients across the private, public and third sectors, including the Department for Work and Pensions, Science Museum, Mindful Education, and Dune London. Take a look at some of our client projects.

We're an objective and honest partner
As an independent QA partner, we bring an unbiased perspective. We help you build quality assurance processes that are robust and efficient, enabling you to release updates or new software with confidence.
Whether you need us to act as an extension of your team or take on the tasks you simply need someone to handle, we adapt to your preferred working style.
Our flexible approach ensures that we seamlessly integrate with you no matter when we join a project. We hit the ground running - adding value from day one.
Some of our functional testing projects

Raising money and getting fit with a responsive and scalable mobile application

Enhancing mindfulness in the modern world

In-car field testing of an innovative mobile app
If you’d like to find out more, we’re happy to chat
Get in touch to discuss how we can partner and achieve the best outcomes together.