Case studies

Department of Health and Social Care

Helping DHSC deliver and continuously improve public health services

Since 2020, we’ve provided ongoing QA across Department of Health and Social Care's public digital health services, used by millions of people across the UK.

Public sector
Healthcare
Helping DHSC deliver and continuously improve public health services
Natural Resources Wales

Helping Natural Resources Wales keep communities safe, secure and connected

Since 2019, we’ve been working with NRW to strengthen the resilience and accessibility of their systems.

Public sector
Helping Natural Resources Wales keep communities safe, secure and connected
Southern Housing

Supporting Southern Housing through multiple transformation programmes

Delivering integration and migration testing support for Southern Housing’s major transformation projects.

Public sector
Supporting Southern Housing through multiple transformation programmes
Studio 24

Scalable testing that reduces website support tickets

How Studio 24 leverages Zoonou’s external test team to add robust quality assurance processes into their client projects.

Creative & Media
Public sector
Scalable testing that reduces website support tickets
The Electoral Commission

Testing The Electoral Commission’s website with real users

Testing with real users helped The Electoral Commission improve its website navigation, content and access to research.

Public sector
Testing The Electoral Commission’s website with real users
The Electoral Commission

Making The Electoral Commission’s website accessible to more people

Accessibility audits and disabled user testing gave The Electoral Commission real-world insight into the barriers people faced when using its new website.

Public sector
Making The Electoral Commission’s website accessible to more people
EDF

Making it easier and more accessible for users to access energy services online

EDF required an partner to baseline the current state of accessibility to guide the roadmap for positive change and further accessibility testing.

Public sector
Making it easier and more accessible for users to access energy services online
Brighton & Hove City Council

Making Brighton & Hove City Council's digital services more accessible

Accessibility audits, training and disabled user testing helped Brighton & Hove City Council build accessibility into its website and the way its teams work.

Public sector
Making Brighton & Hove City Council's digital services more accessible
Adzuna

Building accessibility into DWP’s Find a job service

Accessibility consultancy and testing helped Adzuna build an inclusive government job search service that met WCAG and DWP assurance requirements.

Public sector
Technology & SaaS
Building accessibility into DWP’s Find a job service
Fortrus

Scaling QA for healthcare data products used across the NHS

Ongoing QA and on-site performance testing gave Fortrus the capacity and assurance to roll out its healthcare data products across NHS Trusts.

Healthcare
Public sector
Scaling QA for healthcare data products used across the NHS